Terms & Conditions

1. Purpose

The present sale terms (hereinafter, “Sale Terms”) regulate the agreement between the company Sagrario Ballester, domiciled at 107 Market Street, Hollingworth. SK14 8HY. Manchester. England (“www.onlies-t.com”) and the customer (“Customer”) formalised through the website www.onlies-t.com (the “Website”) for purchasing the products from www.onlies-t.com via the Website.

2. Contracting Procedure

2.1. Eligibility to Purchase

In order to place an order through the Website, the Customer must be 18 years or older.

2.2. How to Place an Order

Placing an order through www.onlies-t.com Website consists of the following steps:

Choose the products that you like and add them to “Your Bag”.
Proceed to check out.
Enter the delivery and billing information.

Choose a method of payment and click on “Send Order”.
By activating the “Send Order” button on the order form, the Customer fully and without reservation accepts all the Sale Terms as per the Website at the moment of contracting.

Make the payment.
If the payment is authorized, the Customer will receive confirmation of receipt of the order. With the exception of the circumstances described in Sections 2.3 and 2.4 below, this confirmation constitutes acceptance by www.onlies-t.com of the Customer’s order and creates a binding agreement between Customer and www.onlies-t.com.

It is recommended that the Customer prints and/or saves a copy of the Sale Terms when placing the order.

A copy of the confirmation of receipt will be sent to the Customer’ e-mail address. It is recommended to print or download the copy for possible future consultation.

www.onlies-t.com may change the Sale Terms at any time, without prior notice to the Customer. However, www.onlies-t.com will announce such changes on the Website. Also, once the Customer has received confirmation of receipt from www.onlies-t.com of his/her order, the Sale Terms applicable to that order will not be changed.

2.3. Availability of Products

The completion of an order through the Website is subject to the availability of the garments. www.onlies-t.com attempts to guarantee stock of all garments on sale.

If the product ordered is not available or there is no stock of it, the Customer will be informed by e-mail and refunded the amount paid within 30 days of the payment.

2.4. Right to Cancel or Not Accept an Order

owww.onlies-t.com reserves the right to reject any order as well as cancel or not accept a confirmed order for, among others, the following reasons:

There was a technical or pricing error on the Website at the time the order was placed. Please try again later.

The ordered product is not available.
The billing information given was incorrect or unverifiable.
Security systems indicate that the order is abnormal or may be fraudulent.

There is a reason to believe that the Customer is under 18 years of age.
www.onlies-t.com has been unable, after 3 attempts, to deliver the order at the address provided.

If an order is cancelled for any of the above reasons, www.onlies-t.com will refund (if applicable) the value of the order. Delivery expenses are never refunded, except in certain circumstances.

2.5. Verification of Data

Prior to processing an order placed by the Customer, www.onlies-t.com may verify the Customer’ data. This may involve verification of the address and solvency of the Customer, and whether fraud is involved. With respect to possible fraud, www.onlies-t.com may use partially automatic verification of all purchases in order to filter out those considered abnormal or suspicious and those suspected of fraud.

Orders suspected of fraud will be investigated, and the Customer may be reported to the appropriate authorities, which may prosecute.

3. Price and Payment

3.1. Prices and Currency

The prices and offers presented on the Website include Value-Added Tax (“VAT”) and are valid only for orders placed on-line through the Website. These prices and offers may not coincide with those available in other www.onlies-t.com shops or stocklist throughout the world.

Prices are given in Pounds. Should the Customer change the delivery country while browsing the Website, prices may as of that moment be expressed in a different currency.

www.onlies-t.com informs that changing the delivery country may have an impact on the price due to the exchange rate or the prices specific for that country. Please read our Delivery section, as we do have some countries where we do not deliver.

3.2. Method of Payment

To pay for the order the Customer may use the following credit or debit cards: Visa, Visa Electron, MasterCard, Maestro or American Express. The charge will be made upon confirmation of the order.

3.3. Changes in Price

The prices shown on the Website are subject to change. www.onlies-t.com reserves the right to change prices without prior notice. However, once the confirmation of receipt of an order is received from www.onlies-t.com, the price payable in respect of that order will not be changed.

www.onlies-t.com informs that despite careful updates of the Website the prices shown may be erroneous. Any prices shown in error will be amended as soon as possible and shall not be binding on www.onlies-t.com.

3.4. Value-Added Tax

To comply with current VAT distance selling regulations, deliveries will be assumed to take place in the Member State indicated in the shipping address.

4. Transform and Delivery

4.1. Delivery: Where and When

The deliveries are made from Monday through Friday. No deliveries are made on weekends or local holidays. The orders can be delivered only to private residences or offices.

Do we deliver to APO, FPO and DPO addresses?

Yes; but it may take more than 45 business days to receive your order. If possible, we recommend using a civilian address.

Shipping Country Restrictions

Due to international shipping restrictions our products are not available for the following countries:

  • Iran
  • Cuba
  • Sudan
  • North Korea
  • Syria
  • Crimea

4.2. Lead Time

Orders are usually delivered within 2 to 3 business days.
The delivery schedule is usually met, and although www.onlies-t.com cannot guarantee punctuality, all orders are delivered within 5 days from the date of confirmation of receipt of the order and payment, at the latest. Once an order is shipped, the Customer receives an e-mail notification about the expected delivery date.

Your order is shipped to your door. Or your office. Or wherever. It’s yours after all.

Shipping times vary depending on the product you choose  and where it’s going. Remember, we only ship in business days, excluding National Holidays.

4.3. Verification on Receipt

The Customer must verify the state of the packaging upon delivery. If the package is damaged, the Customer must not accept the delivery. The amount of the purchase and the delivery expenses will be refunded to the Customer once the warehouse has processed the return of the products. www.onlies-t.com informs that the delivery must be verified within a reasonable time after receipt. In case no notice of rejection of the products is received within 30 days of delivery, www.onlies-t.com will consider the Customer to have accepted the delivery. This does not affect the Customer’ right to return or exchange any order as set out in Section 6 below.

5. Delivery Expenses

Delivery expenses apply to each order.

Customs rules in various countries can frequently change, causing delays and at times, additional charges imposed by the receiving country. While we take all reasonable steps to comply with general world shipping standards, we may not know the details of additional customs taxes or duties, or if any specific item is prohibited or can be confiscated by the receiving country.

What to do if you are charged duty or customs taxes?

Please pay the requested amount, if you’re able. Take a photo of the receipt, clearly showing the amount, and that it has been paid. Request us and Submit us the requested  form with your photo of the receipt and order number We’ll shoot a refund straight to you for the extra charge and be sure to send a confirmation email.

6. Returns, Exchanges, and Cancellations

6.1. Return of Non-conforming Products

The Customer has the right to return defective products or non-conforming products. The Customer has 1 week  from the moment of detecting product non-conformity to inform www.onlies-t.com about the defect or lack of conformity and to return the product to www.onlies-t.com.

If the Customer returns a product because it is defective or non-conforming and the return is approved, www.onlies-t.com will refund the value of the product and the delivery expenses, as well as the direct costs involved in the return, within thirty (30) days of www.onlies-t.com’ receipt of the returned product.

Have your email address and order number ready, then email us to submit your return. We will send you a form to fill in and email it back.

The above is notwithstanding the Customer’ rights as a consumer under mandatory consumer protection law.

6.2. Return of Products for Any Reason (Right of Withdrawal)

If the Customer is not satisfied for any reason with the products purchased, he/she will have 30 calendar days from the delivery date to return the product with no need for an explanation of any kind. The Customer may return the purchased product, provided that:

The product has not been washed or used in any way (other than reasonable wear and tear from examining and/or trying on the product).
The product is complete (all the elements forming a package must be returned together).
The products are to be returned with their original packaging and labeling, together with the applicable Returns Note. Upon satisfactory inspection of the returned goods, www.onlies-t.com will refund the price of the product within thirty (30) days of receiving the order cancellation and product return notification from the Customer.

6.3. Product Exchange

Please contact us providing:  Order number and gifter’s email address, if you wish to exchange a gift. We’ll need both to process your return/exchange, so be sure to double check with your gifter if you aren’t sure. We will provide you our Returns or Exchanges forms. Emailed it back completed in order to proceed with  your Returns or Exchanges.
The refund will be made in the original payment method.

6.5. Information on Refunds

The refund will be made in the same manner as the original payment.

www.onlies-t.com will not make the refund until receiving the returned product and verifying the condition of the product in the warehouse; once the condition of the returned product has been verified, the Customer will be refunded the relevant amount within thirty (30) days of receipt of the returned product at www.onlies-t.com.

7. Conditions applicable to promotional codes (Discounts)

7.1. When promotional codes are used according to their terms and conditions, they are applied for a single discount on a purchase of a single product or a discount on an order for the time indicated by the promotional code.

7.2. Promotional codes are personal and may not be transferred. They may only be used for purchases on the Website. The Customer may not sell, exchange, or assign the promotional code. The promotional code may not be uploaded or disclosed through websites or other media making public offers, gifts, sales, or exchanges. Promotional codes may not be used for commercial purposes.

7.3. Only one promotional code can be used per product and per order. Promotional codes may not be combined with any other special offer or promotion.

7.4. Promotional codes may not be exchanged for money.

7.5. www.onlies-t.com is under no obligation to reissue or refund promotional codes. However, if www.onlies-t.com decides at its own discretion to reissue or refund promotional codes, the Customer’ promotional code would be needed to do so. Thus the Customer is asked to always keep a copy of the promotional code, without which it cannot be reissued or refunded if lost.

7.6. www.onlies-t.com reserves the right to void a promotional code immediately if it suspects that it is being used in violation of any of the above conditions or in any other improper manner or if it has reasonable grounds for voiding it.

8. Validity offers  (“Sales in Promotion”)

The promotional offers shown on the Website to increase the sales of certain products are valid only while they appear on the Website, unless otherwise specified thereon.

9. Liability

9.1. These Sale Terms set out the full extent of www.onlies-t.com´s obligations and liabilities in respect of the supply of the products. There are no warranties, conditions or other terms that are binding on onlies-t except as expressly stated in the Sale Terms.

9.2. Subject to clause 9.4, the maximum aggregate liability of either party to the other on all claims of any kind under or related to these Sale Terms, whether in contract, warranty, condition, tort, strict liability, statute, or otherwise, shall be limited to the amount paid to www.onlies-t.com for the product in question.

9.3. Subject to clause 9.4, in no event, whether as a result of breach of contract, warranty, conditions, torts, strict liability, statue or otherwise shall either party be liable to the other  for any special, consequential, incidental or indirect damage.

9.4. Nothing in these Sale Terms shall limit or exclude www.onlies-t.com’ liability for (i) death or personal injury caused by www.onlies-t.com’ negligence, (ii) fraud, (iii) any breach of the obligations implied by applicable compulsory national laws or (iv) any liability which cannot be excluded by law.

10. Protection of Personal data

The Customers are informed that their personal data will be included in files under the ownership of www.onlies-t.com for commercial purposes, customer relation management advertising and commercial prospecting, including the sending (through post, e-mail, or other electronic means) of commercial messages concerning products, services, offers, promotions, and news concerning the onlies-t group.

For objectives directly related to the processing of personal data, the Customer’ personal data may be transmitted to other companies in the www.onlies-t.com group, which may be located outside the European Economic Area (EEA), including countries that do not have a comparable level of data protection. www.onlies-t.com, and any third party to whom www.onlies-t.com transmits personal data, will put in place and maintain technical and organisational security measures which are appropriate and sufficient to prevent any processing of personal data in breach of: (a) these Sale Terms or applicable data protection laws; and (b) any accidental loss, destruction, or damage of personal data.

The Customer may exercise the rights of access, rectification or objection to the use of his/her personal data by a written request sent to www.onlies-t.com, 107 Market Street. Hollingworth. SK14 8HY. Manchester. England , or by e-mail to marketing@onlies-t.com. The Customer guarantees the truthfulness and accuracy of the personal data provided to www.onlies-t.com.

Purchases made through the www.onlies-t.com Website and under these Sale Terms are subject to English law.

11. Applicable Legislation.

Purchases made through the www.onlies-t.com Website and under these Sale Terms are subject to English law.

12. Competent Jurisdiction

Any dispute or discrepancy arising from the application or interpretation of these Sale Terms, as well as the contracts incorporating them, shall be resolved in the courts of the City of  Manchester, England, which will have exclusive competence over any other jurisdiction. However, should the Customer have the status of consumer under English h Law for the Defence of Consumers and Users, then the competent courts shall be those in the place of residence of the consumer within England.

13. Contact with www.onlies-t.com

For any question or incident with respect to an order, the Customer may contact www.onlies-t.com.

Through the Contact section of the Website.
By e-mail, addressing a message to contact@onlies-t.com
For more detailed information on returns, please consult the www.onlies-t.com FAQs section and follow the instructions carefully.