Delivery Information
These are the different delivery options available for parcels going to residential or business addresses.
When ordering, simply request the delivery address you require.
Please note the following points:
- We will also require your billing address in order to process payment.
It is your responsibility to ensure that the delivery address is ready and able to accept delivery of the product(s), and in particular, that there is space for any delivery vehicle to make the delivery. - Orders can be delivered to freight forwarding companies, Hotels, B & Bs, storage and relocation companies who are identified by you as taking possession of the order on your behalf.
However, we will not be able to provide a refund or process a return for any goods which are damaged or lost following signed acceptance of the delivery by these locations on your behalf.
If no one is available to accept delivery our couriers will place a card through your door to let you know that they have been, and which course of action they have taken.
Actions include:
• Attempt re-delivery; delivery will be attempted 3 times.
• Leaving your order with a neighbor.
• Leaving your order somewhere safe on your property.
• Returning your order to the Post Office.
Please note that certain items will require a signature as proof of delivery.